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Byg-WD ISO 9001:2015

CERTIFIED

High hopes for

Septage Treatment Plan

Byg-WD joins Mangrove

Tree Planting Activity on WWD

The Bayugan Water District is now ISO 9001:2015 for Quality Management System certified. This is the result of a concerted effort coming from the top management and employees in improving its own management systems according to ISO 9001:2015 standard. The awarding ceremony was celebrated last February 28, 2019 at Lope A. Asis Gymnasium with the Board of Directors, local political leaders, and General Managers from neighboring WDs. Representatives from NQA Philippines Inc. handed up the certificate to GM Felipa M. Asis along with the Board of Directors.

The making of this milestone has helped the District improve its quality services that focuses on providing excellent customer satisfaction and continuously doing the best to achieve high quality results and best value in every aspect of their work covering QMS enrolled processes composed of core and support processes.

"Achieving high level of customer satisfaction will become a reality only through a commitment and collective effort being performed by all employees. Now, the District have highly qualified and trained element with good experiences who can do the service as what our concessionaires need", GM Asis stated.

The initiative was in compliance with Executive Order No. 605 – directing all government offices to implement QMS to institutionalize the structures, mechanism, and standards in government to ensure quality in systems and processes in government operations.

The need for sanitation services in developing countries is a major environmental and health issue worldwide because by far, the biggest water pollution problem in the country today is untreated domestic sewage. To prevent health issues in leiu to water pollution and water-borne diseases, the Bayugan Water District (Byg-WD) made a step forward by benchmarking some of of country's Water District best practitioner in terms of septage management system.

Byg-WD is set to have a round table meeting with the Sangguniang Panglungsod members to tackle matters in line to this environmental protection program that in the long run will benefit not only its concessionaires but also the environment.

Even enclosed by land and without access to open waters the Bayugan Water District led by GM Felipa M. Asis, celebrates this year's World Water Day dubbed as "Hawak-kamay, Tubig-kaagapay", by solidifying its support following hundreds of participants from different sectors and agencies all over Agusan del Norte in mangrove planting activity that was carried out along the coastline of Barangay Lumbocan, Butuan City.
Around 200 mangrove propagules were directly planted in the area in order to restore and rehabilitate the dwindling mangrove forest cover that were destroyed by recent Tropical Cyclones hit the North-west part of the city. The destructive impact of typhoon brings changes that decline crab, shrimps and fish production within their traditional fishing grounds.

“The joint-partnership with neighboring cities is significant and would be a great help in the push of better environmental awareness that would threaten our environmental conservation effort”, said GM Asis.
The coastal village divided by the ocean and the mighty Agusan River is dependent to the mangrove forest with the constant security and efforts by the Bantay Dagat program in nurturing the sapling until it reaches maturity, in a few years' time it will protect the village from encroachment of sea water intrusion that will lead to healthy coastal ecosystem.

Septage Presentation

unfolds in Sanggunian

Byg-WD eyes for

potential bulk water supply

List of Vacant Positions

Pursuant to R.A 7041


The Bayugan Water District Top Management seated with the Government Council of Bayugan City also called as Sanggunian Panglungsod in relation to the development of the septage and sewerage project in the city last September 25, 2018.


Byg-WD planned to pursue septage project on its own exertions that will cost much pain to the District in terms of funding that can serve only its concessionaires covering over 16 out of 43 barangays.


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Bayugan Water District is eyeing for a reserve water supply from the system of Esperanza Water Treatment Facilities for Potable Water Production located at Purok-6, Barangay Hawilian, Municipality of Esperanza that can augment possible water deficiency in some service area. It will be a great help to periodically reduce the water allocation coming from the deepwell of Salvacion Pumping Station and can also sustain continous delivery of water supply to the residents of the City of Bayugan even during harsh and immense episode of water crisis in the future.

BAYUGAN WATER DISTRICT

Lanzones Street, Poblacion, Bayugan City Agusan del Sur

Tel. No. (085) 231-3140/343-6383

UPDATED CITIZEN'S CHARTER

CORE VALUES

VISION

Guided by the thrust to serve the

BAYUGANONS, the BAYUGAN WATER DISTRICT will continuously serve with:

 

        Willingness

        Accountability

        Trustworthy

        Eco-friendly

        Respectful



                 QUALITY POLICY


   The Bayugan Water District do solemnly swear to adhere and embrace our core values in the delivery of safe and potable water and ensure customer satisfaction through efficient and effective quality service for the best interest of our concessionaires.

   We whole-heartedly perform the mandates by complying all statutory and regulatory requirements and continually improving our processes, therefore commit, that in all we do, it shall be founded with trustworthiness, love for nature, respect to humanity and above all, for the glory of our God Almighty.

Provider of internationally accepted standards for sustainable water quality serves and disaster resilient agency by 2025


MISSION

       Serving the Bayuganons through quality water at all times, maintaining mutual community relationship and adopting state of the art technology. ALL FOR THE GLORY OF GOD.


If you have complaints, please let us know how we serve you by doing any of the following:

 

1. Accomplished our Customer Satisfaction Survey Form available in our office and drop it our Survey Form Drop Box located in front the main door.

 

2. Write us at Bayugan Water District, Lanzones St. Poblacion, Bayugan City, Agusan del Sur or Call through telephone numbers (085)343-6383, 231-3140 and telefax at (085) 343-6383

 

If for any reason, you are dissatisfied with our service, your written/verbal complaints shall be immediately attended by the Bilis Action Partner.


THANK YOU for helping us improve our services.

LIST OF FRONTLINE SERVICES

FEEDBACK AND REDRESS MECHANISM

TRANSPARENCY SEAL

National Budget Circular 542

 

National Budget Circular 542, issued by the Department of Budget and Management on August 29, 2012 reiterates compliance with Section 93 of the General Appropriates Act of FY2012. Section 93 is the Transparency Seal provision, to wit:

 

Section 93. Transparency Seal. To enhance transparency and enforce accountability, all national government agencies shall maintain a transparency seal on their official websites. The transparency seal shall contain the following information: (i) the agency's mandates and functions, names of its officials with their position and designation, and contact information; (ii) annual reports, as required under National Budget Circular Nos. 507 and 507-A dated January 31, 2007, respectively, for the last three (3) years; (iii) their respective approved budgets and corresponding

targets immediately upon approval of this Act; (iv) major programs and projects categorized in accordance with the five key results areas under E.O No. 43, s. 2011; (v) the program/projects

beneficiaries as identified in the applicable special provisions; (vi) status of implementation and program/project evaluation and/or assessment reports; and (vii) annual procurement plan, contracts awarded and the name of contractors/suppliers/consultants. The responsive heads of the agencies shall be responsible for ensuring compliance with this section.

 

A Transparency Seal, prominently displayed on the main page of the website of a particular government agency, is a certificate that it has complied with the requirements of Section 93. This seal links to a page within the agency's website which contains an index of downloadable items of each of the above mentioned documents.

 

Symbolism

 

A pearl buried inside a tightly-shut shell is practically worthless. Government information is a pearl, meant to be shared with the public in order to maximize its inherent value.

The Transparency Seal, depicted by a pearl shining out of an open shell, is a symbol of a policy shift towards openness in access to government information. On the one hand, it hopes to inspire Filipinos in the civil service to be more to citizen engagement; on the other, to invite the Filipino citizenry to exercise their right to participate in governance.

 

This initiative is envisioned as a step in the right direction towards solidifying the position of the Philippines as the Pearl of the Orient - a shinning example for democratic virtue in the region.

 

ABOUT US

HISTORY OF BAYUGAN WATER DISTRICT

VISION

Provider of internationally accepted standards for sustainable water quality serves and disaster resilient agency by 2025



MISSION


Serving the Bayuganons through quality water at all times, maintaining mutual community relationship and adopting state of the art technology. ALL FOR THE GLORY OF GOD.

GALLERY

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Web Inquiry Form

You can also reach us through this web form by filling up the fields below.

Office Address

Lanzones Street, Barangay Poblacion

Bayugan City, Agusan del Sur

Philippines

 

Customer Hotline

 

Telefax

(085) 343-6383

(085) 231-3140

Email Address: bayugan_wd83@yahoo.com.ph

 

 

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For Billing and Complaints:

 

ARNOLD L. MADULA

Mobile No. 09199937304

 

For Leaking :

 

ENGR. ISIDRO T. CABANDAY, JR.

Mobile No. 09985573261